GENERAL TERMS OF USE OF THE SERVICES AND PRODUCTS OF CHILDREN'S KITCHEN FURISTO

I. General provisions

These general terms and conditions regulate the relationship between Furisto children's kitchen and the users of the services and products offered by it.

"Furisto" with web address www.furistoburgas.com is a trademark of the company Furisto Burgas OOD.

The site is available to all users who wish to use its services and have read and agree to these General Terms and Conditions.

By visiting the web address www.furistoburgas.com and using the services and products of Furisto Children's Kitchen, the customer automatically declares that he is familiar with these general terms and conditions and accepts them unconditionally.

Children's kitchen "Furisto" reserves the right to unilaterally change and supplement the present general conditions, and the changes will be published on the web address, which the customer should monitor.


II. Terms of use of services and products

Children's kitchen "Furisto" uses a variety of products. It is necessary that the child for whom an order is made is fed with all the ingredients of the food prepared by the kitchen according to his age. Each customer can familiarize himself with the composition of the menu at a web address where the dishes and their ingredients are published on a weekly basis.

It is the responsibility of the user (customer) to monitor the menu and assess whether the ingredients used in it are suitable for the child for whom the order is made, taking into account whether the relevant ingredients are included in his diet.

The child must be fed the following products:

  • Lactose - fresh milk, yogurt, cow's butter, cow's cheese, cottage cheese,
  • yellow cheese;
  • Gluten
  • Meat - beef, pork, lamb, rabbit, chicken;
  • Fish.


III. Order/request

To place an order for Children's Kitchen "Furisto" it is necessary to fill out an online request at the web address https:/furistoburgas.com through which you provide us with the necessary information to fulfill your order.

Once your request has been processed, you will receive a confirmation email.

Accepting orders:

  • Next business day orders are accepted until 2:30 p.m. on the previous business day.
  • Orders for Monday are accepted until the previous Friday by 2:30 p.m.
  • Orders for Saturday are accepted until Thursday at 2:30 p.m. 


IV. Menu

Menu 200g.

The soup and the main dish from the menu weigh: 200 g.

The dessert is 150 g if it is creamy and between 865 g and 100 g if it is a pastry.


Menu 300g.

The soup and the main dish from the menu weigh: 300 g.

The dessert is 150 g if it is creamy and between 65 g and 100 g if it is a pastry.


Dairy and gluten free menu 200g.

the soup and the main dish from the menu weigh 200g.

Deert is 150g. if it is creamy and between 65 and 100g. if it's a pastry.


No dairy or gluten-containing products are added to the dairy-free and gluten-free menu. It is suitable for children with food intolerances, but not with extremely acute allergies. Ready-made food may contain traces of them, since flour and dairy products are used in our production.


Menu 200 g includes soup, main course and dessert at a price of BGN 09.00 per day (without delivery) Menu 300 g. includes soup, base and dessert at a price of BGN 13.00 per day (without delivery). Dairy and gluten free menu 200g. includes soup, main course and dessert at a price of BGN 10.00 per day (without delivery)

Children's kitchen "Furisto" offers a weekly (six-day) menu for a standard menu of 200g. - from Monday to Saturday.

In case of unforeseen circumstances, Furisto Children's Kitchen reserves the right to change the menu without notice.


V. Payment

You can pay for the menu(s) you ordered by card or upon delivery by our employee in cash.

*Important – Your order will be confirmed upon receipt of payment in our system.

For faster confirmation, you can send the payment order for the transfer to orders@furistoburgas.com


VI. Delivery

The menu you requested is delivered in single-use packages to an address or to a point (from our list).

Delivery is made in the time range 7:30 - 12:00 from Monday to Friday.

The Saturday menu is delivered on Friday and stored in a refrigerator from 0 to 4 degrees.

Menus ordered on public holidays, which are non-working days, are delivered the previous day.

Children's kitchen "Furisto" cannot make a commitment for an exact delivery time or a delivery time desired by the customer.


The customer undertakes to be at the delivery address or to ensure the presence of his representative, on the day of delivery, to which the order is to be handed over.

In the event that the customer has not provided conditions for the delivery/delivery of the requested food (the customer is not at the delivery address, the customer does not answer the specified contact phone number, the customer does not answer the address indicated for delivery, etc.), the same is destroyed complying with the regulations of the control authorities.

In the event that the customer wishes the food to be delivered to a porter, unauthorized shop or other third party, Furisto is not responsible for the storage of the food after delivery.


Delivery to the customer's address is carried out year-round for the following neighborhoods in the city of Burgas: Bratya Miladinovi, Vetren, Vazrazhdane, Dolno Ezerovo, Zornitsa, Izgrev, Lazur, Meden Rudnik, P. Slaveykov, Sarafovo, as well as for the city of Pomorie.

Food delivery to the district of Kraimorie, the village of Atiya, the town of Chernomorets, the town of Sozopol, the village of Ravadinovo, the village of Kavatsite, the village of Dyuni, the town of Arkutino, the town of Primorsko, the town of Kiten, the village of Lozenets, the town of Tsarevo, the town of Aheloy, the village of Ravda, the town of Nessebar, the resort of Sunny Beach, the town of Sveti Vlas, the resort of Elenite, as well as all campsites is carried out only during the summer season.


Residents in areas not listed in these General Terms and Conditions and who wish to place an order should contact Furisto Children's Kitchen at 0700 50 115 on working days between 09:00 and 17:00 to clarify the possibility of delivery.


VII. Food storage

The food delivered by the "Furisto" children's kitchen has an expiration date indicated on the label of each package.

Food should be stored in a refrigerator up to + 4 degrees.

Furisto Children's Kitchen is not responsible for:

If the customer's actions contribute to food spoilage and the consequences thereof. This also applies to the Saturday menu, which is delivered on Friday;


VIII. Refund of amounts paid

"Furisto" children's kitchen refunds the remaining amount of the unused requested food under the following conditions and circumstances and after the express request of the customer:

Postpone/stop delivery of already ordered food/menus for a short period of time/ up to 3 p.m. on the previous day/

In the event that a customer expresses his express desire for a temporary suspension of the delivery of already ordered food, the remaining paid menus are refunded to a bank account provided by the customer.

In the event that the customer has not notified the suspension/postponement of the delivery, the amount of the rejected menus will not be refunded.

Final suspension of delivery of already ordered food/menus

In the event that a customer expresses his express desire to permanently terminate the delivery of already ordered menus, the remaining amount of the unused food will be refunded. /Up to 3 p.m. the previous day /

Reimbursement is made up to 14 (fourteen) working days from the receipt of a written notification by the client to the bank account indicated by him.

In the event that a customer has ordered a monthly package with a price discount, the regular price of the ordered menus, not the promotional one, is taken into account when reimbursing the remaining amount of the unused food.

In the event that the customer has not notified of the final termination of the supply of Food/menus, the amount of the unaccepted menus is not refunded.


IX. Concluding remarks

In the event of non-compliance with these general conditions, Children's Kitchen "Furisto" reserves the right not to accept, not to deliver or to terminate deliveries to the given customer.


More information about us can be found at the web address www.furistoburgas.com or by contacting us on 0700 50 115 on working days between 09:00 and 17:00.